License Technician I

Employment Opportunity Summary

This is a customer service position with respect to issuing licenses, recording, revenue, and supporting accounts receivables.

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Questions and resumes can be submitted via email at jobs@sedalia.com.

Employment Opportunity Additional Details

Job Scope:

The primary purpose of this position is to provide excellent customer service to the customers. The daily duties include: collecting city revenues, processing business and liquor license applications, issuing pet tags, coordinating rentals for dumpsters, and providing backup for the Accounting Technician-Accounts Receivable.

Essential Duties and Responsibilities:

1. Collects and records monies received from all city departments and from the public.
2. Collects, tracks, and balances all gross tax receipts and related returns filed.
3. Assists customers by telephone, email, and the walk-up window.
4. Assist Accounting Technician — Accounts Receivable with printing business license renewal forms and prepares them for mailing annually by April 30th;
5. Assist the Accounting Technician — Accounts Receivable with sending renewal reminders to liquor license holders the month prior to expiration; processes new and renewed liquor license applications; send completed liquor license applications to the Police Department for background check; prepares list of liquor license approval requests for City Council and provides the list to the City Clerk to include on the City Council meeting agenda.
6. Processes new and renewed pet tag licenses.
7. Coordinates rental and collection of fees for dumpsters and pick up on demand with the Sanitation Department.
8. Assist/Backup Accounting Technician — Accounts Receivable in processing weed, demolition, and rubbish clean-up invoices on behalf of the Code Enforcement Department; verifies legal description and property owner and coordinates the filing of related liens and/or special tax assessments.
9. Prepares and records cemetery deeds.
10. Maintains and orders office supplies as needed.
11. Daily balancing of payment transactions.
12. Timely filing of business licenses and issuing invoices and supporting documentation.
13. Performs other related duties as assigned.

The duties listed above are only as illustrations of the various types of work that may be performed. The omission of specific statements does not exclude them from the position if the work is similar or related to the position.

Minimum Qualifications:

1. High School diploma or GED.
2. Must be proficient with all products in the Microsoft Office Suite.
3. Ability to be bonded.
4. Valid driver’s license.

Necessary Knowledge, Skills, and Abilities:

1. Knowledge or the ability to obtain knowledge of basic accounting principles and city ordinances pertaining to licensing, permits, and fees.
2. Skill in using a computer and various software programs.
3. Skill in oral and written communication.
4. Skill in interpreting state and local laws, regulations, and codes.

Guidelines:

1. City ordinances, department policies and procedures, and software manuals.
2. Guideless require judgment, selection, and interpretation in application. This position is also responsible for assisting in development of departmental procedures.

Complexity:

The work consists of customer service. Time constraints and lack of communication between departments contribute to the complexity of the work.

Principal Working Relationships:

1. Co-workers and other city employees
2. State, County, and other governmental agencies
3. Business owners
4. City customers
5. General public

Purpose of Contacts:

Contacts are typically to give or exchange information, provide services, resolve problems, motivate or influence persons, and clarify, justify, defend, negotiate, or settle matters.

Supervisory and Management Responsibility:

This position has no direct supervision over personnel.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This work is typically performed while sitting at a desk or table with intermittent standing or stooping. Some reaching and bending may be required. The employee occasionally lifts light and heavy objects, and may be required to distinguish between shades of color.

Work Environment:

The work is mostly sedentary and typically is performed in an office. Work may involve prolonged use of the telephone and personal computer. Evenings and weekends may be required.

Job Requirements:

Three customer service trainings, plus one municipal structure training, annually.